Salesforce TDX 2025 announced key updates to its AI technology, notably an enhanced AgentForce platform. AgentForce is now faster, wiser, and more accessible for developers, enabling organizations to build AI agents that reason, act, and integrate into existing workflows.
This post summarizes the main updates from the event for those who need a concise overview.
Expanding the Ecosystem with AgentExchange
Salesforce has introduced AgentExchange, a marketplace where we can explore and deploy prebuilt agent actions and templates created by ISV partners and other professionals.
Upgrade Einstein Bots to Agentforce Service Agents
Organizations using Einstein Bots can now convert them into Agentforce Service Agents, gaining access to Agentforce 2dx’s expanded functionality.
Enhanced Data Analytics with Tableau Next
Tableau Next introduces a modular analytics platform that enables self-service data exploration. Additionally, Tableau Semantics enhances analytics by incorporating real-time business context.
AgentForce and Data Cloud Now Accessible in Developer Edition
Salesforce has opened AgentForce and Data Cloud access through a permanent Developer Edition, removing previous time restrictions. Developers can now build and test AI agents freely, with no expiration—as long as we log in every 45 days.
The edition includes:
- 150 LLM outputs hourly for testing AI interactions.
- 1 Data Space to manage datasets.
- 10GB of Storage for development needs.
Scratch Orgs Now Support Agentforce and Prompt Builder
Developers can now use Scratch Orgs to experiment with Agentforce and Prompt Builder without affecting production environments.
Improve Conversations with Agent Builder
The updated Agent Builder offers several enhancements for creating engaging interactions to improve customer journeys.
Response Actions:
Agents can now display visual elements like images, carousels, or quick-reply buttons to make interactions more engaging.
Multi-Modal Support:
Users can submit files or images directly to agents. The AI analyzes these inputs to provide relevant recommendations.
Proactive Automation with Autonomous Agents
Salesforce has broadened agents’ reach beyond chat interfaces. Invocable Actions now allow agents to perform tasks automatically based on telemetry data. These actions can be triggered from Flow, Apex, MuleSoft connectors, or the API, meaning admins can add agents to different parts of their digital ecosystem without being restricted to one interface.
Upgraded Testing Center with Batch Evaluation
The improved Testing Center interface now supports batch testing, allowing users to simultaneously review Agentforce performance across multiple scenarios.
Deploy Agentforce Using DevOps Center
Developers can now manage Agentforce deployments through DevOps Center, streamlining the release process for both low-code and advanced development teams.
Bring Agentforce to Slack
Agentforce now responds to Slack events, allowing it to be triggered automatically based on user interactions within Slack. This update also enables the agent to retain conversational context without requiring manual input.
Deploy AI agents directly in Slack to:
- Create channels for urgent tasks.
- Answer team questions using Salesforce data.
- Use prebuilt Slack Actions.
AI Assist and Agent Templates
Salesforce has introduced AI Assist to help create agents more quickly. This tool generates topics and actions and gives feedback on agent instructions. With customizable Agent Templates, we can adjust every part of an agent’s behavior and appearance to meet their organization’s specific needs.
Web Search Integration for Knowledge Expansion
Agentforce can now pull information from external websites when internal knowledge base articles do not provide a relevant answer. This feature is available on request.
Adapt Agentforce Appearance for Different Platforms
With Agentforce Surfaces, agents can adjust their display and interaction style based on the platform or device from which they are accessed.
Virtual Hackathons and Global Events
At TDX 2025, the focus was on getting the community involved. The Agentforce Virtual Hackathon invites creative people worldwide to show their skills and build new solutions with Agentforce.
TrailblazerDX will host events in Tokyo, Bengaluru, and London. At its San Francisco event, organizers announced the following schedule:
- Tokyo, Japan on April 25, 2025.
- Bengaluru, India from May 2 to May 3, 2025.
- London, Great Britain on June 11 and 12, 2025.
Conclusion:
Salesforce TDX 2025 introduced major updates in AI automation with AgentForce 2DX, AgentExchange, and new development tools. These advancements improve workflows and make AI more effective in daily operations.
Salesforce continues to refine its technology, focusing on practical improvements rather than maintaining the status quo. Stay updated as we bring you the latest developments in Salesforce AI.
FAQs
What is TDX?
TrailblazerDX (TDX) is Salesforce’s developer conference. It brings developers, admins, architects, and partners together to learn, network, and explore new Salesforce innovations. The event includes technical sessions, hands-on training, and expert-led discussions.
Where can I find recordings and detailed resources from TDX 2025?
Salesforce’s website and Trailhead provide session recordings, official documentation, and key takeaways. Community discussions and expert blog posts also offer insights into the latest updates.
How do I register for TDX Bengaluru?
To register, visit the official TDX Bengaluru registration page on Salesforce’s website. Click the “Register Now” button, complete the required details, and follow the instructions to finalize your registration and payment.
What pricing options are available?
TDX Bengaluru offers:
Early Bird Pricing: ₹1,999 if registered before March 31, 2025.
Standard Pricing: ₹2,499 starting from April 1, 2025.
Are there any special incentives for registering?
Yes, every registrant receives a complimentary Salesforce certification voucher valued at $200.
Very helpful to learn and grow new techworld!!