Most Salesforce users aren't going to build AI agents. They just want answers, like "Why is this renewal at risk?", without opening five tabs. That's the job of Agentforce Coworker.Coworker
A Customer Community license adds zero API calls to your Salesforce org’s daily allowance. On Experience Cloud, that number never matters, because the portal runs inside the platform and doesn’t
What is Salesforce Koa? How the NVIDIA Nemotron-based CRM reasoning model was trained, what its benchmarks really show, and when to use it in Agentforce.
Most AI discussions around Salesforce focus on features, models, commands, and integrations. Admins usually have a simpler question: What can I actually use it for?Here are seven Salesforce tasks where
If you've seen "AIforce" in your feed since Dreamforce 2026 and assumed it was a typo for Agentforce, you're not alone. It isn't a typo. AIforce is an official Salesforce
Setting Claude Code can feel confusing. Is it a terminal tool? An app? A VS Code extension?It's all three. Claude Code is one tool that you can run three ways:In
Flow Builder lets you override a flow's default run context and choose whether it runs with the launching user's permissions or with system-level access.Understanding Flow Run ContextEvery flow runs in
Salesforce's Slackforce page opens with a bold line from co-founder Parker Harris: "You may never log in to Salesforce again." Slackforce is how Salesforce plans to make that true. It
Every Salesforce professional who flew into San Francisco this September carried the same quiet worry. If AI can spin up software on demand, what happens to the CRM we all
Artificial Intelligence is becoming a core part of Salesforce, and one of the biggest announcements in 2026 was ClaudeForce. Salesforce partnered with Anthropic to bring Claude AI into the Salesforce